ROI
The math, with your numbers
Drop in roughly what your practice looks like today. We'll estimate what you'd get back by switching.
An estimate, not a measurement: set the share of writing time you expect to save. The Specialist plan is $279 CAD per specialist per month.
Time saved per week
4 hrs
Time saved per year
192 hrs
Value of time recovered
$34,560 / year
Refdocs cost (Specialist plan)
$6,696 / year
Estimated net savings
$27,864/ year
FAQ
Questions practices ask us
How do I choose the right plan?
Most practices choose the Specialist plan, billed per specialist, with hygiene and staff seats included. Residents at university clinics qualify for the Resident plan, free for the duration of their studies. Multi-location groups should contact us about Enterprise.
Do I need to connect my practice management system?
No. Refdocs runs alongside whatever practice management software you use today, so there's no integration project and no downtime. Most practices are set up in about five minutes. PMS integration is something we keep evaluating as practices tell us what they need.
How does voice dictation work?
Start recording from any entry. Refdocs separates the speakers and sends each statement to the right field on the Entry and on your reports. In Review mode nothing changes until you accept it; in Auto-insert mode fields fill in while you talk, and each change can be undone.
Do patients need to agree to being recorded?
Yes. Before you record, Refdocs asks you to confirm the patient has been informed and agrees to the recording.
Will the reports sound like us?
Each report starts from your own template, so the structure and wording are yours. Template AI Context tells the AI your terms and preferences, and any paragraph can be adjusted in one click with Improve Tone, Shorten, Expand, Proofread or your own instruction. Nothing is sent until a specialist approves it.
How do user types work?
Specialists write and approve every type of report. Hygiene users prepare and approve hygiene reports. Staff users fill in entries and mark them for approval, and the specialist approves them from the Pending Approval tab. Staff can also open and download approved reports for your records.
Is there a free trial?
Yes: the full Specialist plan for seven days, with as many specialists as you'd like to invite. You add a card to start, and you can cancel at any time during the trial. We're also happy to set up a free onboarding call to get your practice going.
Can I change plans or seats later?
Anytime. Add seats or change plans from Settings, or contact support and we'll do it for you.
How does billing work?
Monthly, per specialist seat, processed by Stripe. Hygiene and staff seats are included. Visa, Mastercard and Amex are accepted in CAD or USD. There's no long-term contract. If you cancel, there are no pro-rated refunds, but you keep access until the end of the period you've paid for.
7-day free trial
Leave the letters at the office.
Never lose an evening or weekend to paperwork again. Set up your first template, run one visit through Refdocs, and read the letter before your next patient.