Pricing
Pricing that scales with the specialists you add
Pay per specialist, with hygiene and staff seats included on every paid plan. Try it free for 7 days: no setup fees, no long contracts and no practice-management integration to set up.
Resident
Free
for the duration of your residency
- Unlimited letters and notes
- AI auto-fill and tone actions
- 1 resident specialist seat
- 1 university-based clinic
Specialist
Most popular$279
CAD / specialist / month
- Unlimited letters and notes
- AI auto-fill and tone actions
- Hygiene and staff seats included
- Up to 3 clinic locations
Enterprise
Custom
for multi-location practices
- Unlimited specialists and locations
- AI auto-fill and tone actions
- Centralized billing
- Dedicated onboarding
For educators
Teaching at a university specialty clinic?
Refdocs is free for specialist educators and residents at university clinics. Get in touch and we'll set your program up.
Compare plans
Feature by feature, side by side
Every plan has the same tools. The plans differ in seats, locations and support.
Swipe the table sideways to see every plan.
| Resident | Specialist | Enterprise | |
|---|---|---|---|
| Users & locations | |||
| Specialist seats | 1 | Billed per specialist | Unlimited |
| Hygiene & staff seats | — | Included | Included |
| Clinic locations | 1 university clinic | Up to 3 | Unlimited |
| Features | |||
| Unlimited letters and notes | |||
| AI auto-fill and one-click tone actions | |||
| AI-written additional reports | |||
| Secure Send and send log | |||
| Dashboard: time to completion and case acceptance | |||
| Cloud access with autosave | |||
| Customization | |||
| Your own templates and AI Context | |||
| Your logo and colour on reports | |||
| Separate branding for each location | |||
| Privacy & security | |||
| Role-based access control | |||
| Two-factor authentication | |||
| Encryption in transit and at rest | |||
| HIPAA and PIPEDA compliance | |||
| Business Associate Agreement (U.S.) | |||
| Support | |||
| Email support | |||
| Priority response | |||
| Phone and video-call support | |||
| Onboarding | Free onboarding call | Dedicated onboarding | |
Prices in Canadian Dollars, exclusive of applicable taxes. No commitment: cancel anytime from Settings.
ROI
See what your practice gets back
A back-of-napkin estimate using your numbers. Adjust the inputs to match your reality.
An estimate, not a measurement: set the share of writing time you expect to save. The Specialist plan is $279 CAD per specialist per month.
Time saved per week
4 hrs
Time saved per year
192 hrs
Value of time recovered
$34,560 / year
Refdocs cost (Specialist plan)
$6,696 / year
Estimated net savings
$27,864/ year
FAQ
Questions practices ask us
How do I choose the right plan?
Most practices choose the Specialist plan, billed per specialist, with hygiene and staff seats included. Residents at university clinics qualify for the Resident plan, free for the duration of their studies. Multi-location groups should contact us about Enterprise.
Do I need to connect my practice management system?
No. Refdocs runs alongside whatever practice management software you use today, so there's no integration project and no downtime. Most practices are set up in about five minutes. PMS integration is something we keep evaluating as practices tell us what they need.
How does voice dictation work?
Start recording from any entry. Refdocs separates the speakers and sends each statement to the right field on the Entry and on your reports. In Review mode nothing changes until you accept it; in Auto-insert mode fields fill in while you talk, and each change can be undone.
Do patients need to agree to being recorded?
Yes. Before you record, Refdocs asks you to confirm the patient has been informed and agrees to the recording.
Will the reports sound like us?
Each report starts from your own template, so the structure and wording are yours. Template AI Context tells the AI your terms and preferences, and any paragraph can be adjusted in one click with Improve Tone, Shorten, Expand, Proofread or your own instruction. Nothing is sent until a specialist approves it.
How do user types work?
Specialists write and approve every type of report. Hygiene users prepare and approve hygiene reports. Staff users fill in entries and mark them for approval, and the specialist approves them from the Pending Approval tab. Staff can also open and download approved reports for your records.
Is there a free trial?
Yes: the full Specialist plan for seven days, with as many specialists as you'd like to invite. You add a card to start, and you can cancel at any time during the trial. We're also happy to set up a free onboarding call to get your practice going.
Can I change plans or seats later?
Anytime. Add seats or change plans from Settings, or contact support and we'll do it for you.
How does billing work?
Monthly, per specialist seat, processed by Stripe. Hygiene and staff seats are included. Visa, Mastercard and Amex are accepted in CAD or USD. There's no long-term contract. If you cancel, there are no pro-rated refunds, but you keep access until the end of the period you've paid for.
7-day free trial
Leave the letters at the office.
Never lose an evening or weekend to paperwork again. Set up your first template, run one visit through Refdocs, and read the letter before your next patient.